Apollo
An AI assistant specialized in handling your emails.
Apollo One
AI-drafted reply
To
support@azyr.ai
Subject
Message
Azyr AI
<support@azyr.ai>
Draft
Hi there,
Thanks for reaching out — happy to help. I’ve reviewed order #18421 and here’s where things stand:
Shipping timeline
Your order is scheduled to ship within 1–2 business days. Once it leaves our facility,
you’ll automatically receive a tracking email.
Delivery address update
If the order hasn’t shipped yet, we can update the delivery address. Reply with the correct address
and we’ll confirm the change right away.
If you’d like, share your preferred address format (street, unit, city, postal/ZIP) and we’ll take care of the rest.
Support Team
Draft generated by Apollo — review before sending.
Select preferred billing cycle
Overview
Monthly credits
i
500
1,500
4,000
Additional credits
+ 100 Credits
$30
$26
+ 500 Credits
$100
$90
$80
+ 1,000 Credits
$180
$160
$140
Intelligence
AI Model
Base
Advanced
Latest-Gen
Training Data
i
up to 8,000 words
up to 30,000 words
up to 100,000 words
Complexity
Simple
Complex
Multi-Layered
Retraining
Monthly
Weekly
Daily
Training Data
Website
✓
✓
✓
External FAQ
✓
✓
✓
User reviews
×
✓
✓
External files
×
up to 30,000 words
up to 100,000 words
Adapts from users
×
×
✓
Integrations
Product recommendations
×
✓
✓
Provides tracking details
×
✓
✓
Adds products to cart
×
✓
✓
Edits orders
×
×
✓
Emailing
×
×
✓
Customization
Tone personalization
×
Basic
Advanced
Logo
×
✓
✓
Colors
×
×
✓
Insights
Chat logs
i
×
Weekly
Daily
Demographics
×
×
✓
Common Topics
×
×
✓
Apollo scales with your business, from simple automation to advanced AI-powered support
Zero
Simple automation for smaller stores
Best for
Ecommerce stores with lower support volume that want help drafting replies to common customer emails
Typical store size
$0–$1M annual revenue
Highlights
- Draft replies to customer emails
- Understand common support requests
- Reduce manual inbox workload
One
Smart automation powered by store data
Best for
Growing ecommerce stores that receive frequent customer inquiries and need accurate responses based on real order information
Typical store size
$1M–$5M annual revenue
Highlights
- Retrieve order and tracking information
- Handle most customer support questions
- Generate more accurate responses
Plus
Advanced automation for high-volume stores
Best for
Larger ecommerce teams that want deeper integrations and automation across their support workflow
Typical store size
$5M+ annual revenue
Highlights
- Handle complex support requests
- Advanced integrations
- Insights and analytics
Apollo manages customer email communication for e-commerce stores by automatically reading incoming messages, identifying the customer’s request, and drafting accurate responses using your store’s products, policies, and order data. It handles common support questions such as shipping updates, order status, product details, and returns while organizing conversations by topic so teams can focus on more complex issues. By responding quickly and maintaining consistent, on-brand communication, Apollo reduces support workload, shortens response times, and helps growing stores manage high volumes of customer emails without expanding their support team.